Frequently Asked Questions

Our standard wholesale MOQ is 100 pairs, with a minimum of 5 pairs per SKU. This allows buyers to start with a mixed product selection without committing to large quantities.

Pricing depends on the product, order quantity, packaging format and specific order requirements. Volume-based pricing may apply to larger orders. Contact us with your product selection and estimated quantity for a quotation.

Yes. Samples are available for product evaluation before a wholesale order. We can usually provide 3–5 pairs of samples free of charge, while the buyer covers shipping. Sample delivery typically takes around 3–7 business days.

We commonly accept T/T, PayPal and credit card payments. Payment arrangements can be confirmed with our team based on the order.

Yes. Mislens supports both OEM and ODM private label production. The standard MOQ starts from 1,000 pairs for both cooperation models. Specific requirements may vary depending on the product and packaging configuration.

OEM: Once the lens design is confirmed, the production lead time is approximately 35–45 days. ODM: Once the packaging sample is confirmed, the production lead time is approximately 15–25 days.

We support custom labels and private label packaging in multiple packaging formats. Packaging artwork and samples can be confirmed before production, subject to the requirements of the selected project.

Mislens products are manufactured through facilities with relevant quality and regulatory certifications, including CE and ISO 13485. Regulatory documentation and market-specific registration support may be available depending on the product and destination market.

Products go through quality control and pre-shipment inspection before delivery. Batch information is retained so that quality issues can be traced and reviewed when necessary.

Lens movement can be related to fit, including the base curve and diameter. A lens that does not fit properly may move excessively or feel unstable. If the problem persists, the wearer should stop using the lens and consult an eye care professional to confirm proper fit.

Place the lens in your palm and rinse it with approved contact lens solution. Gently rub the lens with your fingertip. If the edges do not separate easily, soak the lens in solution and allow it to return to its normal shape. Do not force the lens apart if it appears damaged.